FAQ

Processing Time

Processing Time

All in-stock items are processed and dispatched within 2-3 business days of receiving your payment.

Same Day Delivery

For products marked 'Same Day Delivery', your order will be delivered within 24 hours β€” including engraved items.

Customized Items

Please note that custom orders, back-ordered items, and items that require complicated customization may require a longer processing time. These items are expected to ship in approximately 1 week.

Delivery Times

Delivery Times & Costs

Singapore & Malaysia

Shipping Fee:Β Free

Delivery Time:Β 1-3 business days after your order has shipped.

Asia

Shipping Fee:Β S$10 per order

Delivery Time:Β 5 business days after your order has shipped.

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Rest of the World

Shipping Fee:Β S$18 per order

Delivery Time:Β 10 business days after your order has shipped.